Drawbacks: Reservation was for downtown Denver, not the airport. Who would have predicted that? Hertz wouldn't honor the reservation with the airport. By the time we obtained downtown, they'd offered away the car I reserved, leaving me stranded.
Cons: Get took a lot more than an hour in line. As soon as we arrived at the counter, it however took twenty minutes to find the automobile. And we had a reservation. Absurd!
Downsides: The Nearly new car or truck had scratches on all human body panels of the car. Scratches were being marked on inspection report once we still left at first with the automobile and didn’t result in any concern on return but I was concerned they might be.
Execs: Wonderful car or truck, quick to deal with as well as the customer care was exceptional. It took a protracted even though to get on the counter because of The reality that it absolutely was extremely chaotic, but it absolutely was well worth the wait around. Price tag was exceptional
We were being informed that there can be no improve charge, Nonetheless they lied to us.They explained it absolutely was our term in opposition to the agents and we had initialed an up grade. Worst rental automobile knowledge of our everyday living.
Disadvantages: Car had the strongest air freshener sent ever. Auto had potato chips and hotel receipts from the last user. Car or truck required an oil adjust. Brakes were iffy. Wasn’t anticipating A great deal but at least have brakes that work on the vehicle.
Pros: Swift provider. While it had been talking with a monitor, the person had superior visit our website assistance on updates and when to fill-up your car with gas in advance of returning the automobile.
Which was amazing!!! AND she was this type of pleasure to talk to for the short time she managed the car check in. Oh, as well as the shuttle from your airport to the power was speedy, I didn't hold out but one moment, and the motive force was very nice.
Drawbacks: It had been bewildering concerning which line of cars and trucks we have been able to go right here choose from as we ended up just sent out for the whole lot. It was chilly and no one steered us in the correct route. I had to search out anyone to ask. Our Original flight was canceled and rebooked for the following day - our level went up a lot!
Their enterprise is badly managed and also a disgrace in all approaches customer care oriented. Oh yeah- And that i waited in a very line of three men and women for 20 minutes to locate this out and Full Report After i did reach a desk, the Woman who was aiding me was tending to her private cellular telephone. I will NEVER look at FOX all over again. Conversely, Alamo got us a car or truck in the 10 minute experience back towards the airport and after we arrived, I had keys in 5 mins and was out from the gate on our way in a total of ten minutes.
Disadvantages: Far too very long a wait around (twenty min) for just a shuttle bus to Visit the rental counter; too very long a wait in line (34 minutes) in the rental counter to truly have the car or truck.
Negatives: I had been around billed for one way rental and they are refusing to supply a refund. Hold all documentation. Overall crooks.
Cons: The passenger entrance seat from the KIA Sorrento wasn't extremely cozy and low sitting down. No adjustment was accessible to raise the seat such as the drivers seat.
Pros: Pickup of vehicle and fall off was effortless. I had no concerns along the way and auto performed properly. I might try this all over again.